Privacy Policy

Privacy Policy

The Carpet Garage

The Carpet Garage is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

1. Who We Are

The Carpet Garage supplies and fits carpets and flooring, including vinyl, laminate, and luxury vinyl tiles.

If you have any questions about this policy or how your data is handled, you can contact us using the details provided on our website.

2. Information We Collect

We may collect the following personal information when you contact us or use our website:

Name

Phone number

Email address

Address or location details (for quotes or home visits)

Information you choose to provide about your flooring enquiry

This information is collected when you:

Submit a contact or quote form

Contact us by phone, text, email, or social media

3. How We Use Your Information

We use your information only to:

Respond to enquiries and provide quotes

Arrange home visits or showroom visits

Communicate with you about our services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data based on:

Your consent when you contact us

The need to respond to an enquiry or provide a service

You can withdraw your consent at any time by contacting us.

5. How Your Data Is Stored

We take reasonable steps to keep your personal information secure. Your data is stored securely and accessed only when necessary to deal with your enquiry or provide our services.

We keep your information only for as long as necessary for these purposes.

6. Cookies

Our website may use basic cookies to improve functionality and user experience. Cookies do not collect personally identifiable information.

You can control or disable cookies through your browser settings.

7. Your Rights

Under UK data protection laws, you have the right to:

Request access to the personal data we hold about you

Request correction of inaccurate information

Request deletion of your data

Withdraw consent at any time

To exercise these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact The Carpet Garage using the details provided on this website.